Emily Arthur

I am a Lean process specialist who delivers customer-focused operational and technology transformations across enterprise-wide value chains. I love working with all types of teams and uplifting capability.

As a certified Master Black Belt and qualified Chartered Accountant with global experience, I use a strategic and commercial mindset to work at all levels within an organisation to drive change. I leverage my core skills of change management, customer-centric service design and automation to deliver process improvement and operational performance efficiency.

Some of my recent assignments include:

* Digital transformation process lead for global manufacturer covering Logistics, Supply Chain, Warehouse, Procurement, Fulfilment and Finance across Europe and Asia.

* Digital service and process lead for national digital ID solution working with a major Australian entity.

* Digital enablement process lead for a leading Australian university transitioning to a single global instance for all student services.

* Business process automation practice lead for a major utility company as part of their innovation and digital transformation strategy.

When I’m not working, I also enjoy travelling and studying. I have completed a Grad. Cert in International Development and recently when I was based in Santiago, a Diploma in Chilean Studies, which provided an interdisciplinary exploration of Chilean histories, cultures, literature, music, and films, as well as an overview of the country's politics, institutions, environmental policies, and social movements.

What gets Emily out of bed?

Family, friendship, art, music, conversation and the great outdoors

Who are Emily's role model?

Craig Foster, Jen Robinson, Mike Cannon Brookes, Kon Karapanagiotidis, Adam Bandt, Gillian Triggs – Australians who are all in different ways driving awareness of and working towards creating solutions to complex global issues and making a real difference in people's lives.

What is the one social issue Emily would like to fix?

Supporting the adaptation and transformation of our economy and culture to live with climate change.

Three words that describe Emily


What smoothie Ingredient is Emily?

Passionfruit – I have a thick skin and am resilient but bring zest and energy to teams that I work with.


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Emily's Thoughts